CourseCRM is a custom implementation of SugarCRM. It can be integrated with popular LMS systems such as Moodle and Totara, as well as with an ecommerce store and website.

By aggregating lead, contact and sales information with learner activity data, CourseCRM is able to provide extensive reporting and analytical data as well as feature rich learner communications and marketing.

 

  • Integrate your website, your ecommerce store AND your LMS with SugarCRM.
  • Host your own SugarCRM or use a professional hosting partner.
  • SugarCRM is the third most widely used CRM in the world with an extensive developer community.
  • All CRM features are available - manage meetings, sales, contacts, accounts, quotes, and more.
  • CourseCRM works with the free SugarCRM Community Edition, as well as Pro versions.
  • LMS access data as well as quiz and assignment grade data and feedback passes to the CRM.
  • Highly extensible. All manner of custom builds, integrations and reports possible.
  • Full consulting, training and support services available.

 

IMPROVE OPERATIONAL EFFICIENCY

Managing your learners' information and progress through their courses becomes much more efficient with CourseCRM. Access activity data, grades, completion statistics and tutor feedback all from within the CRM. Report across courses or by learner.

DATA AGGREGATION AND ANALYTICS

Aggregate all your critical business data into one central application. Import LMS, ecommerce, website and social media data into CourseCRM. Sugar's configurable intelligence panes, reporting, and dashboards will then provide you with real time information about your leads, sales and learner activity.

TARGETED COMMUNICATIONS

All sales order data as well as learner information is available in the CRM. Send out custom marketing messages pertinent to a contact's purchase history, or support messages based on their level of achievement. Incorporate and track lead data from web forms, social media channels, and other sources.

Use CourseCRM’s sophisticated ‘Campaign’ capability to manage your marketing campaigns over time. Measure email opens, link tracking and view Return on Investment (ROI) information, as well as manage newsletter subscriptions and readership.

SALES OPPORTUNITIES AND SOCIAL SELLING

Leverage social media to connect with customers like never before. CourseCRM has been developed with social media built in so you can reach out and engage with your prospective learners wherever they are. Track key selling opportunities across social sites and respond directly from your CourseCRM system.

Embed lead prospect forms and links directly onto your social media sites to push a prospect’s data directly into the CRM as a ‘Lead’. Convert Leads to Contacts as sales result – track a contact through the entire sales cycle.