Jasmine Kundra has joined Omniplex as their Customer Success Manager. The role will focus on forming partnerships with customers, ensuring they achieve eLearning success with Omniplex’s products and services, including Articulate, Docebo, Vyond and Cursim.
Matthew Lloyd, CEO of Omniplex Group Ltd, commented “Jasmine is perfect for this role. She has been a long-term customer of Omniplex and therefore truly understands our customers’ needs and challenges. We are thrilled to have her on board.”
Jasmine has over 15 years’ experience in L&D, having worked for both Mitie and Jaguar Land Rover, before taking a career break to star in the BBC’s ‘The Apprentice’.
Commenting on her new role at Omniplex, Jasmine stated “Omniplex truly put the customer first, and I’m so excited to see how I can help each and every one of our customers reach organisational goals with our products and services.”
"Customer Success is all about investing time and effort into building relationships with customers, understanding their business goals, and ensuring these are achieved. I'm already confident that Omniplex offers market leading eLearning products and services, but Customer Success will expand the relationship beyond that of a supplier, to becoming true strategic learning partners. I'm excited to see how this game changer is going to transform the Omniplex customer experience."
See Jasmine's interview with Learning News, about Omniplex's proposition, priorities and focus for the year ahead: