Enterprise Study’s seamless importing capabilities has enabled better customer relationship management for Q.Learning
Q.Learning, an innovative learning, consultancy and ILM Approved Centre is now reaping the benefits of Enterprise Study’s training administration system, as it continues to provide a firm foundation for the organisation to concentrate on managing its business effectively.
Established in 1997, Q.Learning has gone from strength to strength, and this success is today still underpinned by its original ethos “to excite and delight all stakeholders”. Its core solutions include, but are not limited to: coaching, programme management, management consultancy and diagnostic services.
The company thrives on building strong and lasting relationships with their clients to deeper their understanding and optimise their ability to deliver relevant and valuable advice. Given its business model, Q.Learning’s primary need was for a customer relationship management (CRM) system that could cope with invoicing and financial reporting.
The ES training administration system, which is now more commonly known as Commercial Manager, was soon after adopted as it was the best product to suit its needs as well as providing the best value for money. Q.Learning is now benefitting from improved information accessibility, financial management and streamlined CRM.
Tim Stone, Management Consultant at Q.Learning is delighted with the results: “ES removes the stress from the day to day administrative tasks, so we don’t have to wade through paper files, or manually consolidate spread sheets to manage and access information. This frees up the team to focus on core business issues.”
A full case study is available and more information at www.enterprisestudy.com.