News stories from Bob Little Press & PR in 2009

Effective customer management is the key to success in the current economic climate, reveals CCL

Bob Little Press & PR | 24 Nov 2009

The relationship – or ‘value exchange’ - between the business and the customer is the key to organisations emerging from the current economic crisis stronger and more successful believes Simon Rustom, managing director of the customer and change management company Customer Consulting Ltd (CCL).

Basil Plews explains 'The Franchise Way' to business success

Bob Little Press & PR | 06 Jul 2009

Successful businessman turned franchisee and motivational speaker, Basil Plews, has published a new book to help would-be businesspeople to learn about the secrets of buying and running a successful franchised business.

Toolwire to Deliver Virtual Hands-On Learning for Avaya IP Telephony and Unified Communications

Bob Little Press & PR | 19 May 2009

The largest on-demand, hands-on training program for IP Telephony and Unified Communications is launched by Avaya University to train its worldwide solution partners.

ICWE and ELIG join forces to lobby for e-learning

Bob Little Press & PR | 20 Apr 2009

ICWE supports European Industry Group for Learning Technologies in strategic PR, events and research.

Toolwire Wins 'Innovation in Training Services of the Year' Award

Bob Little Press & PR | 24 Feb 2009

Toolwire's ground-breaking experiential distance learning solutions for on-demand, hands-on training selected for the 2009 Institute of IT Training award.