News story

Amnis reveals the secrets of success to healthcare practitioners

Egham, Surrey, UKLearning NewsAmnis

Amnis, the quality, innovation and productivity organisation, along with the Institute of Healthcare Management (IHM), has completed the fourth of an initial programme of five masterclasses aimed at helping healthcare organisations to transform the way they work, introduce Lean and think strategically.

The latest masterclass was run at City Hospital in Birmingham and focused on how to embed Lean into healthcare organisations.

With over 75 per cent of Lean programmes failing to deliver the results they were expected to achieve, the Amnis/IHM masterclass focused on what the 25 per cent of healthcare organisations that are successful with Lean are doing.

Mark Eaton, managing director of Amnis and the author of the book ‘Lean for practitioners’, explained: “Leadership is one of the four key areas that determine whether or not Lean programmes will be successful.”

Eaton added that the masterclass covered the eight questions that leaders of Lean programmes need to ask themselves if they want to be successful:
• Do their leaders have a desire to improve?
• Do they understand Lean and what is involved?
• How will they structure their Lean programme?
• Do they have the discipline to ensure the process is adhered to?
• How will they show visible sponsorship of the Lean programme?
• How will they link their Lean activities to the organisational strategy?
• How will they engage their team and their partners in Lean?
• How will they recognise success and Lean behaviours?

The masterclass provided the answers to these questions and many more besides.

According to Julie Keith, from Birmingham & Solihull Mental Health Trust, the masterclass “provoked a lot of thought and encouraged me to take further action,” while Suzanne Denley, from Central Manchester Hospitals NHS FT, commented: “This masterclass delivered more than was in the promotional literature and had a very knowledgeable workshop leader who engaged everyone.”

The next Amnis/ IHM masterclass will be on ‘Thinking Strategically’ and will also be run in Birmingham - this time on the 26th February. This masterclass will reveal the secrets of how healthcare professionals can be successful by applying core strategic tools.

The event will focus on providing participants with an understanding of the core strategic tools that can help them shape their department and organisation. Moreover, according to Amnis’ Mark Eaton, the masterclass will enable participants to tackle real life strategic issues in ‘real time’ using the tools provided and the expertise of their fellow participants.

Eaton said: “We, at Amnis, are delighted by the feedback we’ve received from the participants to earlier masterclasses, which have focused on topics such as Sustaining Lean and Developing a Culture of Continuous Improvement.

“This workshop offers a different and more strategic perspective on healthcare transformation,” he continued. “We hope that it will appeal to both participants in earlier masterclasses and a whole new group of healthcare professionals.”

For further details contact Ruth Bodman (ruthbodman@amnis.uk.com) or visit http://www.ihm.org.uk/events/view/527.

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