<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Learning News</title><atom:link href="https://learningnews.com/feed" rel="self" type="application/rss+xml" xmlns:atom="http://www.w3.org/2005/Atom" /><link>https://learningnews.com</link><pubDate>Wed, 14 Jun 2017 18:17:31 GMT</pubDate><generator>Learning News RSS Generator</generator><image><url>https://learningnews.com/images/tpr-twitter-a_400x400.png</url><title>FeedForAll Sample Feed</title><link>https://learningnews.com</link><description>Learning News</description><width>144</width><height>144</height></image><description>Learning News</description><language>en</language><item><title>Digital learning on the march: Brightwave report - Digital Transformation and Colleague Experience</title><link>https://learningnews.com/news/brightwave/2017/digital-learning-on-the-march-brightwave-report-digital-transformation-and-colleague-exp</link><pubDate>Mon, 20 Feb 2017 10:07:00 GMT</pubDate><guid>https://learningnews.com/news/brightwave/2017/digital-learning-on-the-march-brightwave-report-digital-transformation-and-colleague-exp</guid><content:encoded><![CDATA[ <img src="https://learningnews.com/media/14866368/learningnews.png">Learning and development leaders from top customer service-focused brands joined Brightwave Group MD Jonathan Archibald to launch a new report exploring the impact of digital transformation on the customer experience – and the colleague experience – in 2017. The exclusive report, Role of Digital: Customer Service, compiling the results of a qualitative research exercise commissioned by Brightwave from engagement strategists LearnerLab, goes into the stories behind the stats to make a picture of what digital transformation looks like in the development of customer service skills and knowledge.]]></content:encoded></item><item><title>Brightwave announces sponsorship of the Towards Maturity Finance Benchmarking Group following release of new 'Spotlight on Finance' report</title><link>https://learningnews.com/news/brightwave/2013/brightwave-announces-sponsorship-of-the-towards-maturity-finance-benchmarking-group-following-releas</link><pubDate>Wed, 05 Jun 2013 14:20:02 GMT</pubDate><guid>https://learningnews.com/news/brightwave/2013/brightwave-announces-sponsorship-of-the-towards-maturity-finance-benchmarking-group-following-releas</guid><content:encoded><![CDATA[ <img src="https://learningnews.com/media/14866368/learningnews.png">Next generation learning partner Brightwave has demonstrated its commitment to the finance sector with the sponsorship of the Towards Maturity Finance Industry Benchmark Group.]]></content:encoded></item><item><title>Getting it right, not getting away with it - in the e-learning industry</title><link>https://learningnews.com/news/brightwave/2002/getting-it-right,-not-getting-away-with-it-in-the-e-learning-industry</link><pubDate>Tue, 10 Sep 2002 00:00:00 GMT</pubDate><guid>https://learningnews.com/news/brightwave/2002/getting-it-right,-not-getting-away-with-it-in-the-e-learning-industry</guid><content:encoded><![CDATA[ <img src="https://learningnews.com/media/14866368/learningnews.png">BrightWave is producing an article for its customers about how style and subject matter have become more important than 'learning' in many e-learning programmes. The article is being made available on an exclusive basis to the media; publications with an interest in publishing it are invited to contact BrightWave.]]></content:encoded></item></channel></rss>